Shipping & Returns (Gear Drops)

Club Prize LLC — Effective date: [10.05.26]. Applies to gear drops and any merchandise we ship. The sweepstakes prize is delivered under the applicable Official Rules, not this policy.

1. Shipping

Gear drops ship to addresses in the 48 contiguous United States included with eligible tiers; we do not currently ship to Alaska, Hawaii, territories, or internationally. Drops ship on the schedule stated for your tier (quarterly for Crew; monthly for Foreman), typically within [10] business days of the drop date, with tracking emailed on shipment. Keep your shipping address current in your account; we are not responsible for packages sent to an outdated address, and reshipment of returned-to-sender packages may incur a shipping fee.

2. Damaged, defective, or missing items

Contact myclubprize@gmail.com within 30 days of delivery with your order number and photos of any damage or defect; we will replace the item or credit you, our choice, at no cost. Missing packages marked delivered: contact us within 14 days and we will work with the carrier; we may require a signed statement for replacement.

3. Returns and exchanges

Gear-drop items are included member benefits, not individually purchased goods, so general-dissatisfaction returns aren't offered — but sizing exchanges on apparel are: contact us within 30 days of delivery with the item unworn and unwashed, and we'll exchange sizes subject to availability (you cover return postage; we cover outbound). Separately purchased merchandise (non-drop store items, if offered) may be returned unworn within 30 days for a refund of the purchase price, less return shipping.

4. No effect on entries

Shipping issues, exchanges, or replacement of gear items do not affect membership status or promotional entries.

5. Contact

Club Prize LLC, myclubprize@gmail.com